999kg Terms and Conditions — Please Read Carefully Before Use

Introduction & Consent

999kgWelcome to 999kg. These Terms and Conditions ("Terms") 999kg These Terms apply to the use of the online gaming platform and all its services. By accessing or using our website or mobile app, you automatically agree to these Terms and Conditions.

These Terms and Conditions may be updated from time to time. Continuing to use the platform after any changes have been made means you accept the revised Terms. We recommend checking this page regularly.

Account Registration & Eligibility

999kgTo open an account with us, you must meet certain basic eligibility requirements. All information provided at the time of registration must be complete, truthful, and accurate. If an account is found to have been opened using false information, we reserve the right to 999kgreserves the right to do so, and any remaining balance may be forfeited.

• Each individual only One Account per person. Multiple accounts are not permitted.
• You must provide your real name, date of birth, and mobile number at the time of registration.
• A copy of your National ID or passport may be requested for verification purposes.
• The member is solely responsible for keeping their account password secure.
• Transferring or sharing your account with any third party is strictly prohibited.
• Accounts cannot be opened in the name of a corporate entity, trust, or business.

Age Verification & Minor Restrictions

999kg Strictly prohibited for anyone under 18. During registration, you must confirm that you are at least 18 years old. We may request a government-issued ID to verify your age at any time.

If it is found that a minor has opened an account using false information, all associated transactions will be voided and the account will be permanently closed immediately. Any deposited funds will be returned, but no bonuses or winnings will be paid out.

Deposit & Withdrawal Policy

999kg Deposits and withdrawals are available via bKash, Nagad, and Rocket — Bangladesh's most popular mobile payment services. Deposits are typically instant, and withdrawals are usually processed within 10–30 minutes.

Deposit Policy

• Minimum Deposit: BDT 300
• Deposits must be made only from a payment account registered in your own name.
• Third-party deposits are not accepted and any such transactions may be subject to investigation.
• For funds sent to the wrong number, 999kg Not liable.

Withdrawal Policy

• Minimum Withdrawal: BDT 500
• KYC verification must be completed before a withdrawal can be processed.
• Withdrawals will only be processed to the same payment method used for the original deposit.
• Under our anti-money laundering policy, additional documentation may be required for large withdrawals.
• A maximum daily withdrawal limit applies and may vary depending on your account level.

Bonus & Promotional Terms

999kgThe 999kg bonus program is hugely popular among gamers in Bangladesh. Each bonus comes with specific terms, however, and you should read them carefully before claiming any offer.

• Welcome Bonus: For new members only, applicable on the first deposit.
• Wagering Requirement: A wagering requirement must be met before bonus funds can be withdrawn (typically 20–35x).
• Bonus funds cannot be transferred to another account.
• Multiple bonus offers cannot be used at the same time.
• If bonus abuse is found, the bonus and any associated winnings will be forfeited.
• Cashback bonuses are awarded based on net losses only.
• Free spins and free bets are generally valid for 7 days.

Gaming Rules & Fair Play

999kgAll games on 999kg use internationally certified Random Number Generator (RNG) technology. Every game outcome is entirely random and is not predetermined by any party.

• If your internet connection drops during a game, any active bets will generally remain in place.
• If a game is cancelled due to a technical error, the bet amount will be refunded.
• Software or hardware manipulation, the use of bots, and any form of automation are strictly prohibited.
• Collusion or any form of cooperation with other players is strictly prohibited.
• In the event of a dispute regarding a game outcome, 999kgThe 999kg system logs shall be treated as conclusive evidence.
• Jackpot prizes are awarded in accordance with the applicable game terms.

Security & Account Protection

Your 999kg We use the latest technology to keep your account secure. That said, you also have responsibilities on your end — failing to meet them could put your account at risk.

• Use a strong password combining letters, numbers, and symbols.
• We strongly recommend keeping two-factor authentication (2FA) enabled on your account.
• If you notice any suspicious login activity or transactions, contact support immediately.
• 999kg We will never ask for your password or OTP over the phone or by message.
• Avoid logging in over public Wi-Fi.
• Stay alert to phishing sites — always verify you are on the correct domain.

Responsible Gaming Policy

999kg We believe gaming is a form of entertainment, not a source of income. We want every member to play responsibly and enjoyably. In line with our Responsible Gaming policy, we offer all members the following:

• Deposit Limit: Set a maximum deposit limit on a daily, weekly, or monthly basis.
• Session Time Limit: Decide in advance how long you intend to play each session.
• Self-Exclusion: Self-exclude voluntarily for anywhere from 7 days up to 5 years.
• Cooling-Off Period: Take a break anywhere from 24 hours to 30 days.
• Reality Check: Receive gaming time reminders at regular intervals.

If you feel that gaming is having a negative impact on your daily life, please reach out to our support team or visit our Responsible Gaming Page Visit.

Account Closure & Suspension

In the following circumstances 999kg Reserves the right to temporarily or permanently suspend any account without prior notice in the following cases:

• Violation of any provision of these Terms and Conditions.
• Providing false or misleading information.
• Fraud, deception, or illegal activity.
• Operating multiple accounts.
• Bonus abuse or system manipulation.
• Harassment of other members or staff.

You can also close your account at any time by contacting our support team. Any bonus-free balance will be returned within 5–7 business days.

Right to Amend Terms

999kg We reserve the right to change, amend, or update these terms and conditions at any time. For significant changes, we will endeavour to notify members in advance via email or in-app notification.

Continued use of the platform after any changes constitutes your acceptance of the updated terms. Please visit this page regularly and note the date of the latest update.

Contact & Complaints

If you have any questions or complaints about these Terms and Conditions, please contact our support team. We generally respond within 24 hours.

• Live Chat: Active 24/7, average response time 2 minutes.
• Email: [email protected]
• Dispute Resolution: Serious disputes are resolved within 7 business days.

For detailed enquiries, please contact our FAQ Page View or About Us Read.